East Surrey Subregional - Mole Valley

Tuesday, 09-Feb-2010

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Welcome to Mole Valley Homechoice, the Council's new way of allocating social housing.

We aim to give you more choice in deciding where you want to live. Properties that are available for rent will be advertised every week from each Thursday at midnight to the following Wednesday at midnight.

You must then tell us which properties you are interested in. This process is known as bidding. You may only bid for a property if your application has been accepted onto our housing register.

Our website is packed with useful information to help you find you a suitable home. You can use this website to:

Search for available properties
Apply for a property
View results of previous lettings

If you or someone you know would like help to use Homechoice please contact us. Click How to Contact Us for contact details and opening hours.

RECENT NEWS

(Please scroll down for more news items)

	22/01/2010 FAQ - NOT ELIGABLE FOR ANY PROPERTIES. Many Home Choice applicants have queried why sometimes when they log in they get the message 'Currently you are not eligible for any properties'. This is not a problem with your application, it simply means that there are no properties available that have the correct number of bedrooms for your needs. To see other properties that are advertised you can use the property search tab at the top of the page. You should check the website every week as the properties advertised change every Thursday. For more frequently asked questions check the FAQ section on this website by clicking HERE.
	21/01/2010 (UPDATE) NEW DEVELOPMENT IN CAPEL DUE FOR COMPLETION AUGUST 2010 - LETTINGS PLAN NOW AVAILABLE. A new development of ten 2 bed houses, six 3 bed houses and two 1 bed flats in Laundry Way, Capel is well under way and is due for completion in August 2010. Thirteen of these properties will be for rent and five will be available for shared ownership. Further details and the lettings plan for this development are now available on the frequently asked questions page or by clicking HERE.
	15/01/2008 ARE YOUR DETAILS UP TO DATE? New phone? Recently moved? Don't forget to keep us up to date if your contact details change. If you move you will need to complete an updated housing application form. So try to keep us informed and we can do the same for you. Contact details can be found HERE.
	15/07/2008 LOOKING FOR MUTUAL EXCHANGE? Did you know that in addition to the service provided on this website, if you are a tenant of a housing association in the Mole Valley district you can join an online service called Homeswapper for free? Click HERE for more information and to register your details.
	08/07/2008 SHELTERED SCHEME OPEN MORNINGS Interested in Sheltered accomodation? Did you know that Mole Valley Housing Association hold open mornings in each of the sheltered schemes (except Dyson Court and Fairfield Court) on the first tuesday of every month from 10am until midday. Feel free to drop in or contact MVHA for more details on 01306 505 555.

PLEASE BE AWARE OF THE FOLLOWING:

Your bidding position will not take account of our lettings plan. This will mean that the bidding position may not be a true reflection of whether you will receive an offer. For more information click on Lettings Plan.

Your bedroom eligibility is for Mole Valley Homechoice and East Surrey Homechoice. There are slight differences between the policies. This will mean that you may be able to bid for Mole Valley Homechoice properties that you would not necessarily be entitled to under our own policy. For more details click on Bedroom Eligibility.

The pictures of properties that you will see on the property search pages are generic pictures of the roads, blocks of flat or schemes and are meant to give general guidance of the location that the available property is in.

You may NOT AT ANY TIME view the interior of any available property until you have been contacted by the landlord and arrangements for viewing have been made.

IF YOU HAVE LOGGED IN TO YOUR ACCOUNT PAGE ON A PUBLIC USE PC, PLEASE REMEMBER TO LOG OUT BEFORE LEAVING THE PC. YOU CAN DO THIS BY USING THE LOG OUT BUTTON ON THE RIGHT HAND SIDE OF THE TAB BAR ABOVE.

Helping You to Use the Service

If you are a social housing tenant in the Mole Valley district, why not advertise your property for mutual exchange here? Please remember when you are adding your details to state the type and size of property that you are looking for and make sure you leave your contact details.

If you have been unable to log in please contact us as soon as possible. We may have made a mistake with your registration number or your application may have been suspended due to lack of current information.

If you would like to use the telephone bidding service call

Property Information Line 01737 276699

Take down the Reference number of any properties you are interested in, make sure you have your logging in details to hand, and then call

Property Bidding Line 0845 2701908

All calls are charged at local rates

If you or someone you know would like help to use our service please contact us. Click How to Contact Us for contact details and opening hours.

We would welcome your feedback on this service. If you have any comments to make please contact us at molevalleyhomechoice@molevalley.gov.uk

Some information on this site is in PDF format (Portable Document Format) To view these documents you will need Adobe Acrobat Reader.

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